Privacy Policy

1. Information We Collect

When you use Aethis, we collect:

• Account information: name, email, phone number, clinic name
• Patient data: names, phone numbers, medical history, treatment records, photos, and consent forms that you enter into the system
• Usage data: log data, page visits, feature usage patterns

2. How We Use Your Information

• To provide and maintain the Aethis service
• To send appointment reminders and notifications (via WhatsApp, email, or SMS)
• To improve our product based on usage patterns
• To communicate with you about updates, billing, and support

3. Data Storage & Security

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We use PostgreSQL databases hosted on Indian cloud infrastructure. Patient data is never transferred outside India.

4. Data Retention

We retain your data for as long as your account is active. If you cancel your account, you have 30 days to export your data. After 30 days, all data is permanently deleted.

5. Third-Party Services

Aethis integrates with the following third-party services:

• Razorpay — for subscription payment processing
• Twilio — for WhatsApp and SMS notifications
• SMTP providers — for email notifications

Each third party has its own privacy policy governing data handling.

6. Your Rights

You can request a copy of your data, request deletion, or update your information at any time by contacting us.

7. Contact

For privacy-related inquiries: hello@aethis.com